ManageEngine Portal

(We can use either option according to your preference.)

To enhance customer satisfaction and enable you to manage your service processes more efficiently, Doğu İklimlendirme now offers the ManageEngine Service Portal—an integrated platform where you can track all your technical support requests from a single point. Through this system, you can effortlessly submit new service requests, monitor the live status of ongoing cases, and access your complete service history at any time.

What Is the ManageEngine Portal?

The ManageEngine Portal is a modern service management platform that allows businesses to digitally organize and manage their maintenance, repair, and service requests in a structured and efficient manner.

Through this system, you can:

• Create new service requests
• Track the real-time status of your requests
• View feedback and updates from the service team
• Add files, photos, or notes to provide detailed information
• Access and review your entire request history as an archive
  
  

How to Create a Service Request via ManageEngine

1. Log in to the system using your portal credentials.
2. Select the “Create New Request” section.
3. Choose the appropriate category related to your malfunction, maintenance, or support need.
4. Enter the required explanations and attach any relevant images.
5. Click “Submit” to create your request.
6. Your request will appear on the portal’s main dashboard, and its status will be updated in real time.
   
   

Portal Access & Support

If you are using the ManageEngine Portal for the first time or do not have login credentials, please contact us:

📧 [email protected]
📞 0 232 799 0 100

Our technical team is always ready to assist you with portal access and guide you throughout the usage process.